Cancellation and Refund Policy

Orders may be cancelled within 12 hours of placement provided the order has not yet been processed or shipped. Once an order has been shipped, it cannot be cancelled.

We offer refunds or replacements only for products that are damaged, defective, or incorrect. Customers must notify us within 48 hours of receiving the item with clear photos or videos showing the issue. Approved refunds will be processed within 7–10 business days to the original payment method.

Items must be unused, in original condition, and returned in their original packaging. Shipping costs for returns are the responsibility of the customer unless the error was on our part.

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